Shipping Policy
Transportation Policy
Major international shipping companies such as FedEx, SF Express, DHL, UPS and EMS work with local couriers so we can deliver directly to you.
Therefore, we can deliver directly to you and are honored to offer you express parcels.
Our delivery time is 5-14 days; orders are placed by the courier company and a tracking number is provided within 24 hours.
The tracking number will be provided within 24 hours.
Orders. Once your order and all payments have been submitted, checked and approved prior to shipment, we will debit your account.
We will check and approve your order and all payments before shipping, which may take a few days.
To prevent credit card fraud, orders with incorrect billing information, or other fraud, we will charge your account.
To prevent credit card fraud, orders with incorrect billing information or that require further verification may be delayed and/or canceled. To prevent credit card fraud, orders with incorrect billing information or requiring further verification may be delayed and/or canceled.
Shipping costs:
For orders between 0 and 35.99€, the shipping cost is 2.99€.
Shipping is free for orders of 36€ or more.
When can I expect to receive my shipment?
All orders are shipped from our warehouse within 7 business days of the order being placed. Shipment will arrive in between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires Customs clearance or inspection, or transportation delay caused by carrier service.
How can I track my order?
A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order at www.17track.net.
What are your shipping rates?
We have a fixed shipping rate of $3.99/$8.99USD/ free shipping to all destinations worldwide.
Which countries do you ship to?
Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away and make necessary changes to your order. To know more about our destination listings, contact us via service@fortuiteus.com . How can I change my Shipping Address?
Changing of address is only allowed on or before 11:00pm (PDT, -7 GMT) on the same day of placing an order. You may contact us via service@fortuiteus.com to request for such changes.oricori
Can I deliver to another address, other than my card billing address?
Yes, it is possible.
How is my order shipped?
Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.
Part of the goods will be shipped directly from our domestic warehouses, while the remainingitems are produced and shipped directly from our ownfactories located in the United StatesCanada.and Australia.